as you can see, geico's customer satisfaction is at 97%. mmmm tasty. and cut! very good. people are always asking me how we make these geico adverts. so we're taking you behind the scenes. this coffee cup, for example, is computer animated. it's not real. geico's customer satisfaction is quite real though. this computer-animated coffee tastes dreadful. geico. 15 minutes could save you 15 % or more on car insurance. someone get me a latte will ya, please? ♪ ♪ >> kimberly: welcome back to "the five." yesterday, vice president biden met with the hollywood crowd about gun violence and they promise to have a "dialogue" about the problem. direct or of the violent movie isn't interested in talking about the violent movies. here is what happened when he was asked about it. >> why are you sure there is no link between movie violence and real violence? >> i'm going to tell you why i'm so assured? i'm not biting. i refuse your question. >> why? >> i refuse your question. i am not your slave and you are not my master. i can't -- you can't make me dance to your tune. i'm not your monkey.